North Star Staff

Heather Rigby

With nearly 20 years of experience at the World Health Organization (WHO), I have honed my skills in communication, strategic leadership, technical partnership management, grant management, training, content development, and project and change management across various global health initiatives. My expertise spans beyond public health, encompassing critical projects in internal controls, partner relations, and corporate communications.

Expertise:

  • Communication and Strategic Leadership
  • Technical Partnership Management
  • Grant Management and Fundraising
  • Training and Content Development
  • Project and Change Management

Main Achievements:

  • Developed comprehensive training materials for WHO’s System for Programme Management (SPM), enhancing learner guides and instructional content.
  • Managed relationships with key partners like Gavi, coordinating budgets for development projects in 63 countries.
  • Successfully led the Change Impact Assessment (CIA) for WHO, ensuring thorough coverage and effective transition management.
  • Supervised documentation teams and international consultants, ensuring high-quality project deliverables.
  • Increased operational efficiency and customer satisfaction at the Willard Richards Inn through strategic marketing and system implementation.

Skills:

  • Program and Curriculum Management
  • Instructor Training and Curriculum Development
  • Analytical and Problem-Solving
  • Budgeting and Financial Management
  • Communication and Interpersonal Skills
  • Collaboration and Partnership Evaluation

I hold a Master’s degree in Business Management and Leadership, which has further enhanced my ability to lead teams, develop strategic plans, and execute initiatives that align with organizational goals. I am passionate about leveraging my comprehensive skill set to contribute to sustainable and transformative projects in global NGOs, businesses, or continuing my journey within the WHO.

Responsibilities

  • Strategic leadership and governance
  • Operations and systems implementation
  • Finance and budget oversight
  • Fundraising and development
  • Team development
  • Program and event integration